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Update: August 11, 2021: The City Council voted at its June 24, 2021 Study Session to transition the City’s auditing function to an independent outside firm and close the Internal Office of the City Auditor. Until a new auditing firm is selected, the Trust and Innovation Portal, which includes its reporting hotline (310-288-2847) and email address (TIP@beverlyhills.org) will be frozen beginning August 13, 2021.

Anyone who submitted a case between July 1, 2021 and August 12, 2021 will need to resubmit their complaints after the new auditor has been identified.

Confidential information collected from any previous TIP cases will be held in confidence by the City Attorney. 

The City will provide the public with information regarding new reporting procedures in the near future.

 
  • What is TIP?
  • Making Suggestions for Improving City Government
  • Reporting Improper Activity
  • Confidentiality
  • Whistleblower Protection
  • Non-Fraud Related Complaints
  • Possible Outcomes
  • Public Expectation

The Trust & Innovation Portal (TIP) is an online tool designed to encourage residents and employees to:

  1. Share innovative ideas about improving City services; and
  2. Report suspected cases of improper activity in City operations.

TIP enhances trust by safeguarding public monies and resources and holding City officials and employees accountable as stewards.


Please note that all cases will be frozen until further notice. The City will provide the public with information regarding new reporting procedures in the near future. Both the TIP Hotline and email address are not active or monitored.
At this time, the TIP form to report improper activity is unavailable. The City will provide the public with information regarding new reporting procedures in the near future.
At this time, the TIP form to report improper activity is unavailable. The City will provide the public with information regarding new reporting procedures in the near future.
The City Auditor will maintain confidentiality to the greatest extent possible of all complaints, associated reports, working papers, and other documents. Similarly, Departments investigating allegations shall also maintain the confidentiality of all complaints.
The City of Beverly Hills will not retaliate, nor will it tolerate retaliation, against those who, in good faith report suspected wrongdoing or who participate in an investigation of wrongdoing. An act of retaliation should be reported immediately to the City Auditor. In addition, those who bring matters to the Office of the City Auditor are protected through the state Whistleblower Protection Act.

The City Auditor will review all non-fraud related complaints made to TIP and make a determination as to the appropriate referral. The City Auditor will refer all complaints pertaining to employee relations, discrimination, harassment, and personnel related complaints to the Human Resources Department Director.


In other cases, non-fraud related complaints may be referred to the City Manager or his designee for further review and investigation. The City Auditor will send the affected Department Director a memorandum notifying him or her of the complaint, requesting a response, and, if necessary, advising of the process for resolving the complaint. The Office of the City Auditor ensures, through monitoring and reminders to the designated Department head, that timely investigative and resolution activities are undertaken in response to complaints received through the portal.

If a TIP complaint is substantiated, the following enforcement consequences may occur for individuals found to be at fault:

  • Implementation of enforcement actions handled by City management and appointing authority.
  • Management intervention, discipline, and referral to the City Attorney's Office and/or referral to the appropriate law enforcement agency.
  • Disciplinary actions by management that range from oral or written warnings to termination.
  • Referral to a law enforcement agency for criminal issues which may result in prosecution and conviction.

The Office of the City Auditor will review all submittals and summarize ideas in a report to City Council.


Please note that the City's decision to implement proposals will be based on various factors such as, but not limited to, the Adopted Budget, staff and resource capacity, and City Council priorities. The City values all input. Even if your proposal is not implemented, it will certainly facilitate necessary conversations for the continued improvement of our City operations.

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  • City of Beverly Hills
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  • Friday 8:00AM-5:00PM
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